Campus Community Police Service
- Emergency: Call 911
- Non-emergencies or inquiries:
London Crisis Response Line
Call 24/7 for phone crisis response
Make a general statement such as: "You seem to be fairly upset about this and I think that you could use some help in sorting out these issues. I am concerned about you and I would like you to consider talking with one of the personal counsellors at the Counselling Centre."
If the referral is rejected, do not take it personally. Listen to the student's concerns about seeking help. Normalize the referral process, making it clear that your wanting the student to see a counsellor does not mean that you think that there is something wrong with the student. Emphasize that the Western's Counselling Services are free and easy to access, and that the student can check it out to see if it is helpful. Keep the lines of communication open.